Privacy Policy
Effective Date: February 19, 2024
Company: ASTRA DIGITAL LTD
Contact: farhaan@astra-digital.co.uk
At
ASTRA DIGITAL LTD
, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or engage with us—including through SMS messaging. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and similar contact details. Technical Information: IP address, browser type, device data, and cookies. Usage Data: Pages visited, time spent, clicks, and other usage metrics. Transaction Information: Payment details and records of services purchased.
2. How We Use Your Information
We use the collected information to:
Deliver and maintain our services. Enhance your experience and improve website functionality. Process transactions and send confirmations. Communicate promotions, updates, or relevant service information. Comply with legal requirements.
3. Information Sharing and Disclosure
We do not share any customer data with unaffiliated third parties, even with customer consent. No mobile information (phone numbers, opt-in data, consent) will be shared with third parties or affiliates for marketing or promotional purposes. Sharing data with service providers (e.g., customer support or SMS platforms) is permitted only to support or enhance the customer experience. We may disclose your information if required by law (e.g., subpoenas or legal proceedings).
Text HELP for help. Text STOP to unsubscribe at any time.
4. Data Security
We take appropriate technical and organizational measures to safeguard your information, including encryption and secure access controls. However, no internet-based method of data transmission or storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Store your preferences Analyse usage and site traffic Improve the overall experience.
You can manage cookie preferences through your browser settings, but some features may be impacted.
6. Your Rights
You may have rights under applicable data protection laws to:
Access or correct your data. Request deletion or restrict processing. Withdraw consent, where applicable.
To exercise your rights, please contact us at
farhaan@astra-digital.co.uk
.
7. SMS Messaging and Consent
By opting in to receive SMS communications from
ASTRA DIGITAL LTD
, you agree to receive recurring messages including updates, alerts, and promotional content.
Message frequency may vary Message and data rates may apply. You may text HELP for assistance or STOP to unsubscribe at any time Consent to receive messages is not a condition of any purchase or service.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-In Consent - Before collecting your information, we will obtain your explicit consent through an opt-in mechanism. By providing your personal information, you are expressly consenting to the collection and processing of that information for the purposes outlined in this Privacy Policy.
Your Choices You have the following choices regarding your personal information: Access and Update: You may access and update your personal information by contacting us at any time SMS Opt-Out: You can opt out of receiving SMS communications from us at any time by texting STOP to opt out to the number you receive SMSs from Help: Text HELP for assistance with SMS messaging
Data Security - We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Children's Privacy -Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted with a revised effective date at the top of this page. We encourage you to review the policy regularly.
9. Contact Us
If you have any questions or need assistance, please contact:
ASTRA DIGITAL LTD
Email:
farhaan@astra-digital.co.uk